TERMS OF SERVICE

Welcome to nhuanamanh.vn owned by Nam Anh Plastic Joint Stock Company. By accessing and purchasing on the website, you automatically agree to the terms below:

1. General Terms

• These terms apply to all visitors and transactions on nhuanamanh.vn.
• Nam Anh Plastic reserves the right to modify or supplement terms at any time. Changes take effect immediately upon public posting on the website.

2. Product Information & Pricing

• We commit to providing standard, accurate technical information, colors, and product thickness.
• Listed prices on the website (if any) are for reference. Official sales prices will be confirmed based on volume, specifications, current policy, and specific order requirements.

3. Ordering & Order Confirmation

• Customers are responsible for providing complete and accurate contact details, delivery addresses, and technical product requirements.
• Orders are considered valid and effective only when officially confirmed by Nam Anh Plastic sales department via Phone, Zalo, Email, or Sales Contract.
• Nam Anh Plastic reserves the right to refuse or cancel orders in cases of inaccurate customer info, temporary out-of-stock items, or force majeure events.

4. Payment & Delivery

• Payment methods (bank transfer, cash) and delivery schedules are carried out as agreed between both parties and specified in the Shipping Policy.
• Nam Anh Plastic is responsible for goods safety until handover is completed at the designated destination.

5. Warranty & Returns

• Products are covered by official manufacturer warranties in accordance with standard technical specifications.
• Customers have the right to inspect goods before signing handover. If products are damaged, scratched, or incorrect specification, you may decline receipt and request replacement.

6. Rights and Responsibilities of Nam Anh Plastic

• Commitment to supply products matching agreed quality, specifications, and schedule.
• Safeguarding Customer personal information in accordance with Privacy Policy.
• Exempted from liability for delivery delays caused by force majeure such as natural disasters, epidemics, traffic incidents, or government road/traffic restrictions.

7. Rights and Responsibilities of Customers

• Provide accurate shipping info, pay on time and in full per agreement.
• Comply with manufacturer installation and storage guidelines to satisfy warranty conditions.
• Do not use website images, content, or branding without prior written consent from Nam Anh Plastic.

8. Applicable Law & Dispute Resolution

• These terms are governed by the laws of the Socialist Republic of Vietnam.
• Any disputes arising during transactions will be prioritized for resolution through negotiation. If agreement cannot be reached, disputes will be submitted to the competent Court for resolution.